🚚 Jay Amar Gems –
Delivery Policy
❋ 📦 Shipping Details
➼ ✅ Order Processing:
All confirmed orders are processed and shipped within 6–7 business days after payment confirmation.
➼ 🚀 Express Shipping:
We use FEDEX / UPS Express Courier for fast worldwide delivery — estimated arrival within 7–8 days after dispatch.
➼ 🇺🇸 USA Customers:
Orders to the United States are shipped via USPS with an estimated delivery time of 10–12 days.
➼ 🌍 International Shipping:
For selected countries, we use India Post Registered / EMS International Service — delivery typically takes 18–20 days.
💎 Additional Information
All shipments are insured until delivery.
Customers will receive a tracking number once the parcel is dispatched.
Customs duties or import taxes (if applicable) are the buyer’s responsibility.
In case of delivery delays due to customs or weather, we’ll provide full support and tracking updates.
📧 Email: jayamarjems@gmail.com
🔁 Order Cancellation
Must contact us within 24 hours of placing the order.
Custom or personalized orders are not eligible for cancellation.
If production has started, a restocking/processing fee will be charged.
Photos/videos of the finished item will be shared before shipment.
🔁 Returns
Contact us before returning any product.
Once reviewed, return instructions will be emailed.
Ship the return within 7 days after approval.
Not responsible for parcels lost or held by customs.
🔄 Exchange Policy
Submit an Order Exchange Request first.
If any misleading details are found, your request will be rejected.
Return instructions will be provided after approval.
Email us the details of the new item you want in exchange.
If the new order value is Higher than the original, exchange not applicable.
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⦿ Production
We are proud jewelry artisans and manufacturers, creating every piece from scratch.
Each ring is handcrafted, precisely set, and polished with care and love — ensuring premium craftsmanship and timeless beauty. 💍🛠️
🔨 100% Handmade
💎 Premium Quality Finish
💖 Ethically Crafted with Passion
⦿ 🎨 Custom Orders
Your dream design, our craftsmanship! ✨
We gladly accept custom and made-to-order jewelry — designed exclusively to your preference.
💌 Share your idea or inspiration photo
💰 We’ll provide a personalized quote
💎 Get updates with images/videos before shipment
📞 Let’s create your perfect piece — handcrafted, just for you!
⦿ 💡 Our Services
✔️ Custom Jewelry Orders – Fully personalized designs made to order.
✔️ Rush Orders ⏩ – Fast-track production available on request.
✔️ Flexible Payment Plans 💳 – Easy installment options for high-value items.
✔️ Engraving Service ✍️ – Add initials, names, or special messages.
✔️ Free Gift Box 🎁 – Every order includes elegant packaging.
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